Privacy Policy

Effective Date: 21-08-2025
Website: https://herbiitude.com/
Company Name: HERBIITUDE

At HERBIITUDE, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

When you interact with our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing/shipping address.
  • Order Details: Products purchased, payment method, transaction information.
  • Payment Information:
    • For Cash on Delivery (COD), no payment details are collected.
    • For PayPal, we may collect transaction references, but we do not store your PayPal login credentials.
  • Technical Information: IP address, browser type, device information, and cookies for website analytics.

How We Use Your Information

We use the information collected to:

  • Process and deliver your orders.
  • Provide customer support and respond to inquiries.
  • Improve website functionality and user experience.
  • Send order updates, promotional offers, and newsletters (only if you opt-in).
  • Comply with legal obligations under UAE and Pakistan law.

Payment & Security

  • Cash on Delivery (COD): No financial details are collected online.
  • PayPal: Payments are securely processed through PayPal’s platform. We do not store your card or PayPal account details.
  • Our website uses SSL encryption and industry-standard security to protect your data.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share data with:

  • Logistics partners to deliver your orders.
  • Payment processors (PayPal) for completing secure transactions.
  • Legal authorities, if required by law in the UAE or Pakistan.

Cookies & Tracking

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze traffic. You can disable cookies in your browser, but some site features may not function properly.

Data Retention

  • Personal and order information is retained only as long as necessary to fulfill your order or comply with legal obligations.
  • You may request deletion of your account or personal data by contacting us.

Your Rights

Depending on your location (UAE or Pakistan), you may have rights to:

  • Access and request a copy of your personal data.
  • Request correction or deletion of your personal data.
  • Opt-out of marketing communications at any time.

Third-Party Services

  • WordPress & WooCommerce: Our store is powered by WordPress and WooCommerce, which may collect anonymous usage data.
  • PayPal: Transactions are governed by PayPal’s own privacy policy. We encourage you to review their policy for details.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from minors.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

Contact

If you have any questions about this Privacy Policy, please contact us at WhatsApp or Contact Page.